Training & Seminars
Well targeted advertising attracts potential customers, great marketing keeps them.
Marketing is all about the customer experience which is just a fancy way of saying "how did your customer feel when they dealt with your company?"
Everything from your staffs’ phone manner and presentation to the quality of images and language used in your online communication can impact on a customer’s decision to purchase.
Good training can teach your staff how to present your business in the best possible light to entice new business and strengthen existing customer relationships.
Mad Ideas can develop training to suit your organisation’s unique requirements and assist with helping you to write, run and promote seminars.
Past courses we have run include:
- Customer Service Excellence
- Dispute Resolution
- Effective Questioning
- Story Telling
- Visual Story Telling & Photography
- Content for Social Media / Communications
- Writing Press Releases
- Merchandising & Store Layout
- Presenting & Interview Survival Skills
- Public Speaking
Click here to enquire about Training & Seminars.